Automatic Bill Payment
Automatic Electronic Funds Transfer (EFT) from your checking, savings, or credit card account is a simple, hassle-free way to pay your monthly electric bill. Once authorized, Holmes-Wayne Electric will initiate a payment transaction from the applicable account on the same day each month for the amount of your electric bill. No more writing checks, no more mailing costs, no hassles.
An authorization form must be completed and returned to Holmes-Wayne Electric so that your request may be processed. Once we have received your authorization form, it may be one to two months before the EFT payment process begins on your account.
Once the EFT process is established for your account, you will continue to receive the same electric bill as usual, either by mail or via our website through our SmartHub system. The only difference will be a note printed on the bill indicating that payment will be debited from your bank account or charged to your credit card. You can submit your meter reading using SmartHub or calling the office toll free at 1-866-674-1055 to submit it by phone.
Payment will be debited from your checking account or charged to your credit card on:
- the 5th day of the month or the first business day thereafter if you live in Ashland, Medina or Wayne County.
- the 20th day of the month or the first business day thereafter if you live in Coshocton, Holmes, Knox, Stark, or Tuscarawas County.
Please remember to reduce the balance reflected in your checkbook by the amount of the payment. Also, verify each month that adequate funds are available for the EFT bill payment. If funds are insufficient to cover the amount of the debit, the payment will be treated as a "Non Sufficient Funds" (NSF) item, and an additional charge of $35.00 will apply.
We hope that you find this method of payment convenient. Please notify the Cooperative in writing if you wish to withdraw from the EFT payment option, allowing 60 days for processing. Thanks for being a valued Cooperative member!