Our billing is done a month in arrears. For example, if you read your meter in February the next month bill that is processed and received in March will be for the time period of the January reading date to the February reading date. The minimum monthly residential charge is $18.75 regardless of usage. This charge is to help defray the cost of having service available.
We have two billing cycles. If your service is provided in Wayne or Ashland Counties, your bill is processed in the middle of the month and the amount is due the following 5th of the month. Service provided in all other counties is processed the first of the month and amount is due the 20th of the month. If payments are made after the due date, a late fee is assessed at 10% of the first $25.00 and 2% of the remainder of the bill.
|Automatic Bill Payment|